I turn complex content requests into accessible, accurate, and launch-ready web experiences.
With 10+ years in web production and digital operations, including work at Apple and Meta, I specialize in enterprise publishing, quality assurance, localization, content governance, and cross-functional delivery.
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What I do
Web Production & Content Operations
End-to-end delivery of enterprise web experiences — coordinating stakeholders, timelines, publishing, and launch execution across concurrent programs.
Quality Assurance & Accessibility
Structured QA processes including accessibility validation, responsive testing, content verification, and regression testing before every release.
Localization
Coordinating multilingual publishing and locale-specific QA so quality holds across every market, not just the source language.
Cross-Functional Delivery
Operating as the bridge between content strategists, designers, engineers, and business stakeholders on complex initiatives.
HTML Email Development
Building HTML emails from design mockups and testing rendering across mobile and desktop environments, including with Litmus, as part of freelance work.
Selected Work
View all workGlobal Publishing, Localization & Quality Assurance
Led end-to-end delivery, localization, and QA for enterprise learning experiences at Apple, coordinating stakeholders across concurrent global programs.
Internal Web Platform Operations & Enablement
Managed digital production and operational delivery for internal web platforms at Meta, partnering with engineering and business stakeholders on platform improvements.
Large-Scale Customer Website Operations
Supported a portfolio of 200+ customer websites at RealScout, maintaining a 98% satisfaction rating and leading migrations with zero data loss.
How I work
Every project moves through the same disciplined workflow, from first request to post-launch validation.
- Intake
- Scope
- Build
- Quality Assurance
- Localization
- Launch
- Post-Launch Validation
Skills
Web Technologies
HTML, CSS, Responsive Design
CMS & Authoring
Enterprise CMS Platforms, Drupal, WordPress, AEM (Familiarity)
Accessibility
WCAG 2.1, Accessibility QA, Alt Text Authoring, Keyboard Navigation Testing
SEO Fundamentals
Metadata Optimization, URL Structures, Redirect Management
Localization
Multilingual Publishing, Translation Coordination, Locale-Specific QA
Analytics & Data
Google Analytics, Adobe Analytics, SQL, Tableau
Project Tools
Wrike, Asana, Airtable, Figma, GitHub
Quality Assurance
Responsive Testing, Link Validation, Content Verification
Experience
- Web Producer IV · Apple, Inc.2021 – Present
- Web Producer · Facebook (Meta), Inc.2018 – 2020
- Web Specialist · RealScout, Inc.2016 – 2018
- Web Developer · Freelance2013 – Present
Let's talk
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