Large-Scale Customer Website Operations
Scope
Managed and supported a portfolio of more than 200 customer websites while maintaining a 98% customer satisfaction rating.
Role
Web Specialist — led website migration initiatives involving sensitive customer data and served as a technical advisor on website operations.
Verified scale and outcomes
- 200+
- customer websites
- 98%
- customer satisfaction
- Zero
- customer data loss during migrations
Migration and website-operations responsibility domains
Verified responsibilities shown without a documented sequence.
Website portfolio operations
Management and support of 200+ customer websites.
Migration leadership & data integrity
Migrations involving sensitive customer data, with zero data loss and minimal disruption.
Technical advisory
Hosting, DNS, domains, authentication and integration support.
Customer operations
Support, issue resolution, onboarding, implementation improvements and scalable solutions.
Evidence note: Simplified migration responsibility reconstruction based on verified résumé and case-study content; not an original RealScout artifact.
Confidentiality note
This summary has been reviewed for confidentiality. It excludes customer-identifying information, revenue or traffic figures, and any other unpublished business information.
Verified outcome
Maintained a 98% customer satisfaction rating and completed complex migrations with zero customer data loss and minimal operational disruption.